Users
Add a User#
- Click the icon to add a new User.
- Add the First Name, Last Name, and Email.
- Select the User Type.
Different User Types have different levels of CMS access. To establish a new User Type, please contact us. - Click SAVE.
Once saved, an email will be automatically generated and sent to the new account holder so the individual can activate the account and create a password.
To edit an existing User, select the icon from the list view.
Lock a User Account#
- Navigate to the Users area in the left navigation and identify the User whose account you want to Lock.
- Click the icon to edit.
- Check the Lock checkbox.
- Click SAVE.
Helpful Tip: Make sure the user no longer has access to the email address used for their USER account—as they could use the Forgot Password reset feature to create a new password and regain access to the User account.
Unlock a User Account#
- Navigate to the Users area in the left navigation and identify the User whose account you want to un-Lock.
- Click the icon to edit.
- Un-check the Lock checkbox.
- Click SAVE.
Helpful Tip: Sometimes a USER account gets Locked by Infinitus because the user has had too many failed login attempts. So be sure to communicate with the user to determine exactly why their account got locked.
Delete a User Account#
- Navigate to the Users area in the left navigation and identify the User whose account you want to delete.
- Click the down arrow to the right of the icon.
- Select DELETE.
- Click Ok to confirm.